AgentFleet

Decagon

AI agents for enterprise customer support.

Customer Support4.6(5 reviews)22.4k

Overview

Deploys a customer support agent trained on your knowledge base and internal tools that can resolve complex, multi-step requests, not just FAQ lookups.

What it does

Supported models
Proprietary
Platforms
WebChat widgetVoice
Setup time
~90 min

Use cases

  • Complex multi-step ticket resolution
  • Account-specific troubleshooting

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Reviews (5)

Leo Tan
September 28, 2026

Solid, with a learning curve

Took about a week to tune the config to our repo's conventions, but once it clicked it's been reliable. Wouldn't hand it the riskiest changes unsupervised yet.

Pros
  • Good defaults
  • Responsive to feedback
Cons
  • Setup docs assume more context than we had
Marcus Ghannam
September 28, 2026

Genuinely changed how our team ships

We put this in front of real work for three weeks before trusting it near main. It's now part of the default flow, and reviewers spend their time on the parts that actually need judgment.

Pros
  • Fast to set up
  • Caught real bugs
Cons
  • Occasional context loss on very large diffs
Priya Krishnan
September 16, 2026

Would recommend with caveats

Good value for the price, and the team behind it ships improvements fast. Just don't expect it to read your mind about internal conventions on day one.

Pros
  • Frequent updates
  • Fair pricing
Cons
  • Some rough edges in edge cases
Dana Okafor
September 16, 2026

Exactly what we needed

Replaced a manual process that was eating an hour a day across the team. Straightforward to configure and it's held up under real usage.

Pros
  • Saves real time weekly
Sam Rivera
September 16, 2026

Exactly what we needed

Replaced a manual process that was eating an hour a day across the team. Straightforward to configure and it's held up under real usage.

Pros
  • Saves real time weekly